Safety

Effective September 30, 2026

Get help

• 988 Suicide & Crisis Lifeline: call or text 988, any time.
• RAINN National Sexual Assault Hotline: 1-800-656-4673, or chat at online.rainn.org.
• NCMEC CyberTipline (child sexual exploitation): report.cybertip.org or 1-800-843-5678.
• National Domestic Violence Hotline: 1-800-799-7233, or text START to 88788.

Reporting on BuzzChat

1. Press and hold (or right-click) a message and choose Report. To report a whole conversation, open the chat's info and choose Report Conversation.
2. Pick what's wrong and add any details that will help. You can also choose to let us share your report with law enforcement. Without that, we only share it if police get legal process, someone is in immediate danger, or the law requires it.
3. When you report, BuzzChat saves a secure copy of the surrounding messages at that moment, even if someone unsends them later. You don't need to take screenshots, but you can if you'd like your own copy.

Reports of threats, sexual assault, child safety, and self-harm alert a moderator immediately. The person you report isn't told who reported them.

What happens next

A moderator reviews every report. Depending on what we find, we may warn, suspend, or permanently ban the account, and we may preserve records and contact law enforcement when someone's safety is at risk or the law requires it.

If you're reporting a crime

Report it to your local police or campus police as well as to us. Tell them the conversation is on BuzzChat and give them our contact address below. We can preserve the records while they obtain the legal process needed to request them.

For law enforcement

• Send requests to [email protected] from an official agency email address.
• Preservation requests: we'll preserve the specified records for 90 days, extendable on request, while you obtain legal process.
• Disclosure: we disclose user records in response to valid legal process such as a subpoena, court order, or search warrant, as applicable. Where the person who reported the conduct consented to sharing, we can provide their report and the messages saved with it on request.
• Emergencies: if there's an imminent risk of death or serious physical injury, mark your request "EMERGENCY" and describe the emergency. We'll review it right away.
• Available records can include account details, sign-in IP history (90 days), messages and media, private copies of unsent messages (90 days), reports, and moderation history. Exports include SHA-256 fingerprints so their integrity can be verified.

Questions? Contact [email protected].