Terms of Service

Effective September 30, 2026

These Terms govern your use of BuzzChat, a messaging service run by BuzzCloud ("we", "us"). By creating an account or using BuzzChat you agree to them and to our Privacy Policy. If you don't agree, don't use BuzzChat.

1. Who can use BuzzChat

You must be at least 13 years old. If you're under 18, you need permission from a parent or guardian, and they're responsible for your use of BuzzChat. You can have only one account unless we say otherwise, and you may not create a new account after we've banned you.

2. Your account

Keep your password private; you're responsible for everything done through your account. We strongly recommend adding a recovery email in your profile. Without one, we may not be able to restore your account if you lose your password.

3. What's not allowed

You may not use BuzzChat to:

• share, request, or link to any sexual content involving anyone under 18. We report this to the National Center for Missing & Exploited Children (NCMEC) and law enforcement as required by law, and ban the account permanently;
• threaten, stalk, or encourage violence against anyone, or plan or brag about harming someone;
• sexually harass anyone, send sexual content to someone who hasn't asked for it, or share intimate images of anyone without their consent;
• harass, bully, intimidate, or dox anyone (sharing their private information without permission);
• encourage or give instructions for suicide or self-harm;
• promote hatred against people based on race, ethnicity, religion, disability, sex, gender identity, sexual orientation, or similar characteristics;
• scam, spam, phish, impersonate others, or spread malware;
• break the law, or help anyone else do so;
• try to break, overload, or get unauthorized access to BuzzChat or other people's accounts, or get around a ban or other restriction.

4. Moderation and enforcement

To keep people safe, messages and images are automatically scanned by an AI model running on our own hardware, and flagged or reported content is reviewed by a human moderator. We may remove content, restrict features, temporarily suspend, or permanently ban any account that breaks these Terms, with or without notice. When we suspend or ban an account we'll normally tell you why and for how long. We may preserve and share information with law enforcement as described in our Privacy Policy and Safety page.

5. Unsending and editing

Unsending a message removes it for everyone in the conversation, and editing changes what they see. For safety investigations, BuzzChat keeps a private copy of unsent messages and earlier versions of edited messages. Only moderators can access that copy, and it is automatically deleted after 90 days unless it's needed for an open investigation or legal matter.

6. Reporting

You can report a message or conversation from inside the app. Please report anything that makes you feel unsafe. Knowingly filing false reports to get someone in trouble is itself a violation of these Terms.

7. Your content

You own what you send. You give us permission to store, transmit, display, and process it as needed to run BuzzChat, to keep it safe, and to comply with the law. You're responsible for having the right to share anything you send.

8. Not an emergency service

BuzzChat can't dispatch help. If you or someone else is in danger, call 911. If you're thinking about suicide or self-harm, call or text 988 (Suicide & Crisis Lifeline). More resources are on our Safety page.

9. Disclaimers and limits

BuzzChat is a small, self-hosted service provided "as is" and "as available", without warranties of any kind. We don't guarantee it will always be available, error-free, or that messages will always be delivered. To the fullest extent the law allows, we aren't liable for indirect or consequential damages, or for anything other users send or do.

10. Ending your use

You can stop using BuzzChat at any time and ask us to delete your account. We can suspend or end access for anyone who breaks these Terms. Some records may be kept after an account ends, as described in the Privacy Policy.

11. Changes

We may update these Terms. If we make a significant change, we'll ask you to review and accept it the next time you open BuzzChat.

Questions? Contact [email protected].